emergency respite care

The help you can expect when the unexpected happens

Situations like you’re in a tight spot and need help fast can always happen, and when they do, it’s tough. You might feel stressed or scared because it’s hard to find quick help when things suddenly change. That’s where we come in to offer fast support for people with disabilities and their families. If your usual help can’t be there, or something unexpected happens, we’re just a call away. Our service is all about making sure you’re not left waiting and giving you the quick help you need, so you can feel safe and supported.

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NDIS Safeguard
NDIS Registered
national insurance
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Your NDIS care stays steady even when plans change

Trying to figure out if emergency care fits with your NDIS plan can feel overwhelming. It’s normal to worry about costs and whether the care is up to scratch. That’s where services tailored to NDIS requirements come in, offering you peace of mind. You can relax, knowing the support you choose is covered and meets the high standards expected by the NDIS. Everything is set up to make life smoother for you, letting you focus on what truly matters, without the extra stress.

4.7 out of 26 reviews
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Compassionate care when you can't be there

When you’re looking for someone to step in quickly, you want more than just basic help. You need someone who really gets what the person you care for needs and who can offer care that’s full of heart and understanding. It’s important that this helper can change their way of caring to fit your family member or friend perfectly, combining their skills with a lot of compassion. This way, even if the help is needed fast, it feels like they’ve been there all along.

4.7 out of 26 reviews
emergency respite care

What our participants had to say

Heela K.
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Would definitely recommend this service to anyone in need of a disability service. They treat their clients with the uttermost respect and their staff are very polite with noticeably advanced skills.
Omar B.
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I was amazed at their level of attention and expertise they provided. This is a wonderful institution that is dedicated to servicing the needs of Older and Disabled people in our local community.
Mahmoud A.
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The very finest, and most certainly a professional centre. Great institution caring for older people and disabled people in its community. Dedicated staff, extraordinary services.
Yogirl B.
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They genuinely cared for someone I know with a disability by regularly checking up and following up on progress. We are really happy to have found a group that care about disabled people and want to see positive progress in their life.
Adam N.
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Great professional care , with dedicated staff who are friendly and always willing to assist. Thank you for your service
Mariam Y.
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Respectful and awesome attitude every home visit i've had. Great team!
Jameil H.
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Friendly staff with professional service. Thank you SHCS.
Billal H.
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Really nice people carrying workers very polite.
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Welcoming extra hands — there’s no guilt in getting help 

Feeling guilty for needing quick help to care for someone you love is common, but it’s important to remember you’re doing your best. Life throws surprises at us, and sometimes, you just need an extra pair of hands. It’s okay to seek out emergency respite care when things get too much. This doesn’t mean you care any less. In fact, finding someone who can step in with compassion and understanding shows how much you truly care. It ensures your family member or friend is supported in the best way possible, even when you can’t be there every moment. 

4.7 out of 26 reviews
In a rush for respite?

Experience emergency respite care designed for NDIS participants — for those moments when life demands extra help.

Trusted care at a moment's notice

Thinking about handing over the care of your loved one to someone new, especially in a rush, can make anyone feel uneasy. You really want to be sure that the person helping out is not just reliable but knows exactly what they’re doing. As an NDIS registered provider, you can have peace of mind knowing that our carers are not just carefully picked but also trained to handle any situation with both warmth and professionalism. This way, you can feel more at ease, confident that your loved one is getting the care they deserve, just as you’d provide yourself, helping you make the right choices for their care with a clear mind.

By choosing our services, you can expect: 

Immediate, personalised support aligned with NDIS guidelines

A responsive team ready to act quicky in urgent situations.

Caregivers who understand the importance of familiarity and routine

Flexible care options to address sudden care needs effectively.

A commitment to maintaining your loved one's independence and dignity

Peace of mind for you, knowing emergency support is readily available

Need help? Learn More about SHCS

4.7 out of 26 reviews

Questions around NDIS emergency respite care

If you’re feeling overwhelmed and urgently need support, we’re here to help. Our emergency respite services are designed to respond swiftly to your call. Once you reach out to us, our team springs into action, ensuring that a skilled and compassionate carer is available to assist you and your loved one as soon as possible. We understand that time is of the essence in emergencies, and we strive to provide immediate relief to give you peace of mind. 

Trust is important, especially when it comes to the care of your loved one. Our carers are not only thoroughly screened through background checks but also receive extensive training to handle emergencies with the utmost professionalism and empathy. We believe in building relationships based on trust, ensuring that every carer meets our high standards of safety and reliability. Your peace of mind is our top priority, and we’re committed to providing care that respects and protects your loved one’s well-being.

Navigating NDIS requirements can be challenging, but we’re here to simplify the process for you. Our services are designed to align with NDIS guidelines, ensuring that the emergency respite care you receive is not only of the highest quality but also fits within your plan. We’ll help you understand how our services can be accessed through your NDIS funding, ensuring you’re fully informed and confident in the support you’re receiving.

Each person is unique, and we celebrate that. Our carers are trained to provide personalised and empathetic care, taking the time to understand your loved one’s specific needs, routines, and preferences. We’re committed to creating a supportive environment where your loved one feels understood and valued. By focusing on individual needs, we make sure our care is as comforting and effective as possible.

Feeling guilty for needing a break is natural, but remember, taking care of yourself is crucial to being able to care for others. It’s important to recognise that seeking support is a sign of strength, not weakness. Our services offer a safe and nurturing space for your loved one, allowing you to take the time you need without worry. Embracing support can actually make you a stronger, more resilient caregiver.

We offer a range of emergency respite services to meet various needs, including in-home care, residential respite, and support at our dedicated care facilities. Whether it’s a sudden change in your usual care arrangements or an unexpected need for assistance, we have the flexibility to provide the right type of care at the right time. Our team will work with you to determine the best option for your situation.

Organising emergency respite care is straightforward with our support. Simply reach out to us through our contact details, and our responsive team will guide you through the process. We’ll discuss your needs, your loved one’s preferences, and any specific requirements to make sure that we provide the most suitable care solution. Our services are widely available, ensuring you can access high-quality care wherever you are.

In an emergency, the first step is to contact us immediately. Our team is ready to listen and act swiftly to provide the support you need. We’ll ask for some basic information about your loved one’s care needs and preferences to match you with the most suitable carer. We’ll also guide you through any necessary paperwork and discuss how our services align with your NDIS plan, making the process as smooth and stress-free as possible.

Maintaining your loved one’s independence is a key focus of our care. Our carers are trained to support daily routines and activities that promote independence while ensuring safety and well-being. We work closely with you and your loved one to understand their capabilities and preferences, tailoring our support to empower and encourage autonomy wherever possible.

Caregivers often bear a heavy emotional and physical load. If you’re feeling overwhelmed, remember that support is just a call away. Beyond providing emergency respite care, we offer resources, guidance, and a listening ear to help you navigate your caregiving journey. We aim to be a pillar of support, offering not just practical assistance but also emotional support so you never feel alone.

4.7 out of 26 reviews